1. About Us

FlexyConsent is operated by Westcoast Technology Limited, a company registered in England and Wales. Our registered office is at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. You can contact us at support@flexyconsent.com.

2. Service Description

FlexyConsent provides a consent management platform (CMP) that helps website operators comply with data protection regulations including GDPR, CCPA, and IAB TCF 2.3. Our service includes a customisable consent banner, consent logging, and integration with advertising frameworks such as Google Consent Mode V2.

3. Publisher Account Registration

FlexyConsent is a business-to-business service. To use FlexyConsent, you ("Publisher") must create a publisher account at our panel. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate business contact and billing information and to notify us promptly of any unauthorised use. Publisher account data is business information processed for contract performance and is not subject to end-user privacy regulations.

4. Acceptable Use

You agree to use FlexyConsent only for lawful purposes and in accordance with these Terms. You shall not:

• Use the service in any way that violates applicable laws or regulations
• Attempt to interfere with, compromise, or disrupt the service or its infrastructure
• Reverse-engineer, decompile, or attempt to extract the source code of the service
• Use the service to collect, store, or process personal data in violation of applicable data protection laws
• Resell or redistribute the service without our prior written consent

5. Pricing, Billing and Payment

FlexyConsent offers free and paid plans as described on our website. Prices are listed in euros and may be changed with reasonable notice. Paid plans are billed on a recurring monthly or annual basis. By subscribing to a paid plan, you authorise us to charge your chosen payment method at the start of each billing cycle. Payments are non-refundable except where required by law or at our discretion. If payment fails, we may suspend access to paid features until the outstanding balance is settled. You are responsible for keeping your billing information current.

6. Intellectual Property

All content, code, trademarks, and materials on flexyconsent.com are the property of Westcoast Technology Limited or its licensors. You may not copy, modify, distribute, or create derivative works from our materials without prior written consent.

7. Service Availability

We strive to maintain high availability of the FlexyConsent service. However, we do not guarantee uninterrupted or error-free operation. We may perform maintenance, updates, or modifications that temporarily affect availability. We will endeavour to provide advance notice of planned downtime.

8. Limitation of Liability

To the fullest extent permitted by law, Westcoast Technology Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the service. Our total liability for any claim arising from these Terms shall not exceed the amount you paid for the service in the 12 months preceding the claim.

9. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the service will meet your specific requirements or that it will achieve any particular legal compliance outcome. You are responsible for ensuring that your use of FlexyConsent satisfies your regulatory obligations.

10. Indemnification

You agree to indemnify and hold harmless Westcoast Technology Limited, its officers, directors, and employees from any claims, damages, or expenses arising from your use of the service or violation of these Terms.

11. Termination

Either party may terminate the service relationship at any time. Publishers may cancel their subscription through the panel or by contacting us. We reserve the right to suspend or terminate your account if you breach these Terms or fail to pay subscription fees. Upon termination, your right to use the service ceases immediately and your consent banner will stop functioning. No refund is provided for the remaining portion of a billing cycle upon cancellation. Account data may be retained for a reasonable period for billing and legal purposes.

12. Privacy and Data

FlexyConsent does not collect personal data from end users who interact with consent banners on publishers' websites. Publisher account and billing information is business data processed under a contractual relationship for the purpose of providing and administering the service. For full details, see our Privacy Policy.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the service after changes constitutes acceptance of the revised Terms. Material changes will be communicated via email or a notice on our website.

15. Contact

For questions about these Terms, please contact us:

• Email: support@flexyconsent.com
• Post: Westcoast Technology Limited, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ